Refund/Return Policy: Original sales receipt must accompany returns. A 15% restocking will be applied to non-defective items returned.
We accept returns for exchange or refund 30 calendar days after delivery of the product. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is: -without showing signs of wear or damage in any way -within 30 calendar days of the delivery date (after 30 days no returns are allowed) -must not be a special order or a custom order -must be in original packaging with all tags, labels, and instructions included. If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund. Refunds are contingent upon inspection of item(s) once we receive it. There is a 15% restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact us within 30 days if you intend to return ANY item back to our store. Items returned to us AFTER 30 days and WITHOUT contacting us will NOT be refunded. Customer is responsible for all RETURN shipping costs. PLEASE CONTACT US VIA EMAIL BEFORE YOU RETURN AN ITEM